Hem 9 Helpcenter 9 Account administration

Hello Admin!

Here we have gathered information about how you can administer your account with us.

The account can have multiple administrators, both at an overall level and at sub-levels in the organizational tree.

As an administrator, you can add and remove users on the account, you can also see all real-time logs and statistics on the account for the part you administer.

If you want to send messages, you can switch to your personal Toolbox at the bottom left.

Admin view home page

– an organisation tree facilitates administration, the tree is the basis if Internal Billing is used.
– manage users, their settings, resources and placement in the organizational tree. Grant administrative access.
– provides an overview of account numbers, passwords, address books and public email addresses.
– real-time logs of the traffic on the account.
– aggregate statistics for the account. Total, per user and job/dispatch.
– statistics for incoming traffic.
– download documents for internal billing here, xls format.
– shows a list of Personal Data Processor Assistants
Click on the arrow next to Support, and you will get our contact details and your customer number, which you are welcome to enter when contacting us.